![]() They do not care that the costs have and continue to be human lives–especially when shareholder demands continue to increase. It’s increasingly clear that Silicon Valley’s beliefs are rooted in a growth-at-all-costs mentality. People who deeply care about safety have been fired or chose to leave the industry. Team leads, headcount, and budgets have been slashed. However, in the last year, there’s been a 180-degree turn in Silicon Valley with T&S purges at X/ Twitter, Meta, online dating sites, and beyond. The industry was booming: As recently as last year, this new business segment was projected to reach up to $20 billion per year by 2024. In 2017, Big Tech essentially invented the trust and safety (T&S) industry and began investing heavily after two decades of inaction toward online harm.
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